Boots Opticians Chelmsford - High Chelmer

Boots Opticians Chelmsford - High Chelmer 2017-08-29 Person 4 5 0

I came in wioth a problem with my eyes and everyone was very helpful. I was passed on to the contact lens person who took great care and attention with a follow-up visit. I felt she dealt with my problem efficiently and sympathetically

Boots Opticians Chelmsford - High Chelmer 2017-08-29 Person 3 5 0

The service was incredibly slow meaning I was in the store for almost two hours (both eye test and contact lenses check). My appointment was 20 mins late in starting and I had to wait at least 10 minutes in between seeing different people. I also had to prompt someone to go through the contact lense scheme details with me as despite agreeing that was the plan no one came to go through this and take my information which considering I was sat waiting a lot of the time seemed like a huge amount of wasted time.

Boots Opticians Chelmsford - High Chelmer 2017-08-28 Person 5 5 0

Efficient and helpful as always

Boots Opticians Chelmsford - High Chelmer 2017-08-21 Person 5 5 0

I was in Chelmsford for work but had a problem of pain and swelling with my eyelid and the skin around my eye which was getting worse. I asked for help at Boots Opticians. Sara was impressively helpful and caring. She made a real effort first of all to make sure that I received advice from Jadie, and secondly to make an emergency appointment for me with Anna. Anna was brilliant. She was thorough in her examination and extremely clear in conveying to me her assessment and advice. I have put into practice the immediate advice and my eye problems are resolving, which is a tremendous relief. I appreciate good service and am glad to say that the whole experience of professional care at the two branches of Boots opticians in Chelmsford was very positive, and indeed, far more than I could have anticipated or expected. Thank you.

Boots Opticians Chelmsford - High Chelmer 2017-08-18 Person 5 5 0

Very professional team from start to finish Anna Hunter was very professional and knowledgable yet friendly and approachable Nothing was too much trouble